Challenges Meet Solutions
Financial institutions are in an ever-competitive and ever-evolving
marketplace. The challenges of lower-interest margins, stagnant or
decreasing fee income, free checking and commodity products are even
more prevalent than they were ten years ago. A partnership with Affinion
Group puts increased fee income, loyalty and retention in the palm of
your hands!
Maximize Appeal, Strengthen Loyalty, Deliver Results
Our value-added checking programs drive revenue opportunities and
strengthen account holder loyalty while providing added
savings and protection to program members. Our
comprehensive in branch and direct mail strategies drive enrollment
while our training, fulfillment and service complete the program. This
turnkey checking solution maximizes customer appeal while providing our
partners with a competitive advantage in the marketplace.
Our consumer research shows checking account holders are
willing to pay for valuable return on their monthly fee investment.
Research also shows us the benefits and services consumers value most
and for which they are most willing to pay an incremental fee. Thus we
have developed valuable checking strategies that will maximize consumer
appeal, strengthen account holder loyalty and deliver profitable
results.
Customer Acquisition Solutions
NetGain! is a distinctive direct mail customer acquisition program.
This completely turn-key approach utilizes superior targeting and
tailoring with exclusive segmentation to achieve your deposit growth
needs. NetGain! consistently delivers significant gains in new deposits
generated and return on marketing investment. Plus, you can increase
your total number of accounts opened and increase your customer
profitability!
Here is a sampling of more great benefits your customers
can enjoy as part of your value-added checking program:
Remedy Check Protection™
Exclusive to Affinion Group, REMEDY™ is a recovery and advocacy
program designed to provide a higher level of protection and 72-hour
replacement for lost funds when fraud is perpetrated against your
customers’ personal checks. REMEDY™ provides protection up to $25,000
for forged signatures, forged endorsements and altered checks. REMEDY™
also reimburses for fees not typically refunded by financial
institutions such as merchant fees, NSF fees, and overnight shipping
charges.
Identity Theft Insurance with Fraud Resolution*
This benefit addresses concern for the fastest-growing crime in America:
Identity theft. Highly-trained fraud specialists are on call 24/7 to
assist individuals with the fraud resolution process including how to
restore their credit records and more importantly, their good name. Each
claimant is issued a customized identity theft recovery kit, which
includes pre-written letters the insured can use to notify relevant
government agencies and businesses about the theft. Insurance coverage
reimburses specified expenses incurred in the recovery of a stolen
identity (such as lost wages, legal fees, certified mail and long
distance charges).
*Identity Theft Insurance is offered through the insurance company
named on the Certificate of Insurance. The description herein is a
summary only. Please refer to the actual policies for complete details
of coverage and exclusions.
Payment Card Protection
Customers are eligible to receive this card protection service
absolutely free. Protection begins the moment the customer's completed
registration form is received. In the event of card loss, your customer
makes one telephone call to our toll-free emergency number; their
credit, debit and ATM card companies will be notified immediately.
Special card liability protection covers any liability for which the
customer may be held responsible. Emergency cash and airline tickets for
travelers are also included in the service.
Everyday Rebate Rewards
Get rewarded for everyday purchases. Your customers will receive
quarterly rebates up to 10% when they submit their receipts and vouchers
for everyday purchases. Members can save up to $40 in rewards annually –
just by purchasing items they use every day!
Online Local Savings
Your customers can save money at their favorite local merchants
with thousands of online discounts. Members enjoy access to savings on
recreation, dining, attractions, auto and home services, clothing and
other merchandise, and more.
Savers Club® Book
In addition to local discounts, your customers can save
hundreds of dollars on offers nationwide! With the value-packed Savers
Club® Book, your customers can save up to 50% on regular-priced room
rates at over 4,400 participating lodging properties worldwide. This
free book also features money-saving offers good for theme park
admission, movie tickets, car rentals, dining, entertainment, grocery
items, retail services and much, much more.
At Affinion, we are fully committed to the success of your
value-added checking programs. We provide a variety of complimentary
training sessions and
ongoing support to ensure easy implementation, fast customer uptake,
and continued success.
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